Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times We offer the following shipping options within the United Arab Emirates:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available for your area)
Delivery times are estimates and may vary depending on your location and courier availability.
Shipping Costs Shipping fees are calculated at checkout based on your order total and delivery location. We occasionally offer free shipping promotions — keep an eye on our homepage for current deals.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your delivery status at any time.
International Shipping At this time, we primarily ship within the UAE. If you are located outside the UAE and would like to place an order, please contact us at amaanmart1@gmail.com and we'll do our best to accommodate your request.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at amaanmart1@gmail.com or call us at the number listed on our Contact page. We will work with the courier to resolve the issue promptly.
Questions? For any shipping-related inquiries, reach out to us at amaanmart1@gmail.com.